Responsibilities
- Handling & Processing of claims in accordance with policy
contract, company policy and procedures.
- Compliance of all the claims processes, procedures and
guidelines as stipulated in the Claims Operation Manual
and/or instructions.
- Provide quality, prompt and efficient claims service to meet
Customer satisfaction.
- Highlight to supervisors and/or HODs of any deficiency in
policy coverage and adverse claims trends to facilitate
corrective and appropriate action.