Responsibilities

• Handling & Processing of claims in accordance with policy contract, company policy and procedures.

• Compliance of all the claims processes, procedures and guidelines as stipulated in the Claims Operation Manual and/or instructions.

• Provide quality, prompt and efficient claims service to meet Customer satisfaction.

• Highlight to supervisors and/or HODs of any deficiency in policy coverage and adverse claims trends to facilitate corrective and appropriate action.

Requirements

• Minimum SPM or diploma in any discipline.

• Prior experience in travel or PA claims processing preferred.

• Able to read and write in English and Bahasa Malaysia.

• Proficient in Microsoft Office applications.

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