Responsibilities

• Provide excellent Business/Marketing Support to all Business Partners and their customers; including but not limited to enquiries handling, claims support, credit control and ensuring renewal/new business documentations.
• Assist the team members with day-to-day operational task, including processing customer and partner enquiries, supporting claims handling, and assisting with credit control records.
• Complete operational tasks accurately and deliver the task within the required timeline.
• Track and update operational tasks regularly to ensure service standards are met and compliance with internal workflow/SLA is maintained.

Requirements

• Currently pursuing a degree in any field, with interest to explore insurance marketing support
• Good communicative skills - written & oral
• Interpersonal skills
• Knowledge in Microsoft Office Applications i.e. Excel, Word, Powerpoint
• Strong organization, prioritization and multi-tasking skills
• Strong attention to detail and a commitment to quality
• Highly adaptable with the ability to adjust to change in a positive manner

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