Responsibilities

• Follow up with MUs/agents for submission and ensure no outstanding cover notes.
• Follow up with agents on the necessary outstanding documents for processing policy and claims
• Issue quotations for agents/customers
• Review and sort out renewal notices
• Sort and despatch policy, endorsement, renewal notice, and etc to agents/insureds
• Project involvement such as Business Requirement Documentation (BRD) and UAT as required
• E-Stamping for FWIG issuance
• Attend incoming mails/submission
• Scan completed submission/documents for policy issuance
• Verify for accuracy of policies and endorsements
• Monitor turnaround time for policy/endorsement issuance and follow up for pending processing cases with HQ Staff
• Any other tasks assigned by superior/HOD/RH

Requirements

• Diploma/Degree in any discipline or professional certification in DMII/ AMII.
• 1-2 years working experience in related fieldis preferred
• Effective communication in writing, business presentation and interpersonal communication across various levels of seniority.
• Proficient in Microsoft Office applications (Word, Excel and Power Point)
• Meticulous and detailed oriented
• Good problem solving skills.
• Self-motivated and continuously strive for improvement and enhancement.

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