Responsibilities

• Provide support on administrative tasks related to marketing activities to support the agents.
• To follow up with agents on the necessary outstanding documents for processing of policy and claims
• Attend agents’ enquiries in terms of UW, claims, finance and marketing related issues
• Follow up with MUs/agents for submission and ensure no outstanding cover notes.
• Monitor and remind agents on CBC submission and outstanding collection during absence of MUs
• Issue quotations for agents/customers
• Review and sort out renewal notices two months before expiry date i.e. to check on the referral, decline model, claims experience
• Sorting and despatch policy, endorsement. renewal notice, and etc to agents/insureds
• Guide agents on usage of e-cover system/Agency Portal
• To monitor CPD hours requirement of agents
• Project involvement such as Business Requirement Documentation (BRD) and UAT as required
• Any other tasks assigned by superior/HOD/RH

Requirements

• Diploma/Degree in any discipline or professional certification in DMII/ AMII.
• 1-2 years working experience in related fieldis preferred
• Effective communication in writing, business presentation and interpersonal communication across various levels of seniority.
• Proficient in Microsoft Office applications (Word, Excel and Power Point)
• Meticulous and detailed oriented
• Good problem solving skills.
• Self-motivated and continuously strive for improvement and enhancement.

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