Responsibilities
- Responsible to provide first line support to users on all application related requests/enquiries.
- Responsible to assist in the smooth running of BAU for IT functions.
- Understand and familiar with database structure and data contents of various applications.
- Able to access database and perform necessary actions (query, extraction, investigation) to support the BAU operations of section.
- Execute IT solution to meet the business need that aligned to company strategic business objective.
- Ensure all mandatory project/request documents are properly sign-off and documented.
- Responsible for performance, availability and scalability of the various applications.
- Ensures assign tasks and assignment are completed satisfactorily on time, and in compliance with proposal and established standards.
- Comply with definition of work processes, technologies and tools, professional standards, etc.