Responsibilities

• Perform administrative tasks related to marketing activities to support the agents
• Follow up with agents on the necessary outstanding documents for processing of claims.
• Attend to all agent enquiries i.e. claims and marketing related issues
• Follow up with MU/agents for submission and ensure no outstanding cover notes
• Monitor and remind agents on CBC submission and outstanding collections
• Issue quotation for agents
• Review and sort out renewal notices
• Sort and dispatch all policies, endorsements, renewal notices, policies and etc to agents
• Brief agents on usage of e-cover notes
• Perform system approval for both Financial Link and e-cover
• To monitor CPD hours requirement of agents
• To release cover notes and issue cases which exceed agents limit
• Any other duties as may be assigned by the Branch

Requirements

• Diploma in any discipline or professional certification in insurance.
• One (1) year of working experience in relevant insurance industry is preferred.
• Fresh graduates will also be considered.
• Ability to converse in Mandarin will be an added advantage.
• Effective communication in writing, business presentation and interpersonal communication across various levels of seniority.
• Proficient in Microsoft Office applications (Word, Excel and Power Point)
• Good problem solving skills
• Strong organization, prioritization and multi-tasking skills
• Strong attention to detail
• Self-motivated and continuously strive for improvement and enhancement.

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