Responsibilities
- Ensure agents and Marketing Underwriter (MU)’s enquiries are attended to in an accurate and timely manner
- Provide support services to branches on all enquiries
- Submission of payment
- Batching motor/non-motor new business and endorsement
- Preparation of memo for refund
- Statement reconciliation
- Attend to group e-mail, payment-related matters, ensure follow up on unsubmitted cover notes and support all administration related work