Responsibilities

• Ensure agents and Marketing Underwriter (MU)'s enquiries are attended to in an accurate and timely manner
• Handling of all finance and payment related matters
• Batching motor/non-motor new business and endorsement
• Preparation of memo for refund
• Statement reconciliation
• Attend to group e-mails, ensure follow up on unsubmitted cover notes and support all administration related work
• Registration of claims on system and follow up on claims approval
• Prepare quotations and print policies/fire condo certificates
• Sort and despatch policies, endorsements, renewal notices, policies etc to agents
• Brief agents on usage of e-cover notes
• Monitor CPD hours requirements of agents
• Handling of all branch admin support and general affairs matters

Requirements

• Degree in any discipline or professional certification in DMII/ AMII.
• Minimum 2 years’ experience in a related function in the general insurance industry
• Effective communication in writing, business presentation and interpersonal communication across various levels of seniority.
• Proficient in Microsoft Office applications (Word, Excel and Power Point)
• Meticulous and detailed oriented
• Good problem solving skills.
• Self-motivated and continuously strive for improvement and enhancement.

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