Responsibilities
- Assisting HOD and section heads to analyze and understand underlying operations/ customer/ strategic problems/ issues by breaking down of information at granular levels.
- Looking through data and finding patterns, trends, and outliers.
- Working with HOD and section heads to forming potential scenario(s) of solution(s) or strategies to best fit on which solution(s) to implement.
- Building data collection and analytical capabilities to uncover customer, product, and/or operational insights.
- Analyzing data (sources) and proposing solutions to operations, customer or strategic inherent problems/issues on a one-time or periodic basis
- Providing data-driven analytical and decision support.
- Developing and providing dashboard(s) and insight(s) for management reporting.
- Developing (process) analytical model(s) and insight(s) for customer, operational process(es) or external-facing application(s) to drive efficiency or revenue.