Responsibilities

• Check policy/endorsement to ensure accuracy of the data captured and process within the timeline set.
• Perform manual calculation for endorsement and ensure accuracy in premium.
• Ensure incoming submission and outgoing output complied to acceptance limits, guideline and procedures.
• Attend to incoming mails/ submissions/ calls.
• Attend to Straight Thru Process (STP) pending and failed cases.
• Maintain and organize submissions into the document management system.
• Liaise with Marketing / Branch for any discrepancies and/or incomplete documents.
• Provide operational requirement and perform User Acceptance Test (UAT) for new products / system enhancement / bugs.
• Support manager in team performance analysis and continuously improve operational efficiency thru process improvement, automation, and system enhancement.
• Perform any other duties as may assigned by the supervisors.

Requirements

• Bachelor’s Degree in Insurance, Actuarial Science or Business Administration.
• Preferably with insurance related qualification such as AMII, ACII, AII and DMII.
• Minimum 1 year experience in insurance industry handling Personal Accident.
• Computer skills i.e. Word and Excel.
• Effective written and communication skills.
• Excellent problem-solving skills and ability to think critically.
• Detail-oriented and highly organized.
• Fresh graduates are encouraged to apply.

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