Responsibilities

• Service and build good rapport with the clients especially the local PIC
• Share with clients on up-to-date insurance advice with regards to policy coverage and Tariff/PIAM/Bank Negara rules and legislation which affect their insurances
• Attend to Client queries and quotations promptly
• Ensure timely flow of information and documents to and from the client’s office.
• Ensure renewal notices and summaries are sent to clients timely and follow-up until renewal is secured.
• Ensure the insurance coverage for clients is sufficient by reviewing their existing policies
• Identify new prospective clients and endeavour to secure the business
• Keep abreast with market and industry trends to ensure our products and services remain competitive
• Monitor closely the profitability of the clients with a view to recommending suitable risk improvement measures for implementation and making decisions on reducing or increasing the rate/premium or accommodating less favourable business or terms
• Ensure that premium due from clients are collected promptly in line with PIAM, Insurance Act requirements and/or the company rules.

Requirements

• Degree in any discipline or professional certification in DMII/ AMII.
• Minimum five (5) years of working experience in relevant insurance industry.
• Possess good planning, execution and analytical skills.
• Successfully delivered on KPIs with proven track record in production, recruitment and business development.
• Effective communication in writing, business presentation and interpersonal communication across various levels of seniority.
• Able to travel outstation as required.

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