Responsibilities
- Responsible to manage new change request on
external maintained system from change request scope definition through
implementation across internal, external and cross functional teams.
- Responsible to provide first line support to users
on all application related requests/enquiries.
- Responsible to assist in the smooth running of BAU
for IT functions.
- Understand and familiar with database structure and
data contents of various applications.
- Able to access database and perform necessary
actions (query, extraction, investigation) to support the BAU operations of
section.
- Ensure project/dept milestones/goals are met and
adhering to approved budgets.
- To meet and attend the demand and delivery of data
warehouse systems/services and system.
- Follow-up and communicate effectively with relevant
parties to ensure the project is delivered on time and within budget.
- Ensure all mandatory project/request documents are
properly sign-off and documented.
- Responsible for performance, availability and
scalability of the various applications.
- Provide IT solutions to meet the business need that
is aligned to the Company’s strategic business objective.
- Ensures assign tasks and assignment are completed
satisfactorily on time, and in compliance with proposal and established
standards.
- Responsible to assist in smooth running of business
as usual for IT functions.